Privacy Policy – Personal IT Support

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Privacy Policy

Protecting your personal data matters to us. Below we explain which data is processed when you visit this website, for what purpose and on what legal basis. This website is purely for information and presentation.

Controller

The controller responsible for data processing on this website is:
Grawert IT-Service OÜ
Represented by Managing Director Thomas Grawert
Pudisoo küla Männimäe, EE-74626 Kuusalu vald, Estonia
Email: info@grawert-it.com

Phone: +49 175 5596119

Overview

This website serves solely to present our services. There is no online shop, no registration, no customer account, no comment or ordering function and no newsletter.

We do not use any analytics, tracking or marketing services and do not embed any advertising networks or social media plugins. Contact is made exclusively via the phone number or email address provided.

Hosting and server log files

  • This website is operated on the servers of a hosting provider that processes the data on our behalf as a processor. When the website is accessed, access data is automatically recorded in what are known as server log files:
  • IP address of the accessing device
  • Date and time of access
  • Name and URL of the page or file retrieved
  • amount of data transferred and confirmation of successful retrieval
  • referring URL (referrer)

browser used, its version and the operating system

The purpose of processing is the technical delivery of the website and ensuring its stability and security. The legal basis is Art. 6 Abs. 1 lit. f GDPR (legitimate interest in secure and trouble-free operation). The log files are stored only for as long as necessary for these purposes and are then deleted or anonymised.

Cookies

This website does not use cookies for analytics or marketing purposes and does not store any personal information on your device. A consent banner is therefore not required.

Fonts (Google Fonts)

To display text consistently and attractively, we embed fonts (“Google Fonts”) that are loaded from servers of the provider Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). When a page is accessed, your IP address is transmitted to Google for this purpose; a transfer to third countries cannot be ruled out.

The legal basis is Art. 6 Abs. 1 lit. f GDPR (legitimate interest in a consistent presentation). Further information can be found in Google’s privacy policy at https://policies.google.com/privacy.

Getting in touch

When you contact us by email (info@grawert-it.com) or phone (+49 175 5596119), we process your details solely to handle your enquiry and in case of any follow-up questions.

The legal basis is Art. 6 Abs. 1 lit. b GDPR where your enquiry serves to initiate or perform a contract, otherwise Art. 6 Abs. 1 lit. f GDPR (legitimate interest in responding to enquiries). Your data is deleted once your enquiry has been fully dealt with, provided no statutory retention obligations prevent this.

Disclosure of data

Your personal data is not transferred to third parties, except to technical service providers (e.g. hosting) whom we have contractually bound as processors in accordance with Art. 28 GDPR, and in cases where we are legally obliged to disclose it.

Your rights

  • Within the framework of the statutory provisions, you have the right at any time to:
  • information about the data stored about you (Art. 15 GDPR)
  • rectification of inaccurate data (Art. 16 GDPR)
  • erasure (Art. 17 GDPR)
  • restriction of processing (Art. 18 GDPR)
  • data portability (Art. 20 GDPR)

objection to processing (Art. 21 GDPR)

You can withdraw any consent you have given at any time with effect for the future (Art. 7 Abs. 3 GDPR). To exercise your rights, an informal message to the contact details above is sufficient.

You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The competent supervisory authority at the controller’s registered office is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, Tatari 39, 10134 Tallinn, Estonia). You may also contact the supervisory authority in your place of habitual residence.

SSL/TLS encryption

For security reasons, this website uses TLS encryption. You can recognise an encrypted connection by the “https://” in your browser’s address bar.

Keeping this policy up to date